Frequently Asked Questions

Q1: How long will my order take to arrive?

We know you're excited to receive your order — and we're committed to getting it to you fast!

✅ Processing time: 1–2 business days  
✅ Shipping time (U.S. only): 3–7 business days  
✅ Tracking number provided once your package ships

We ship directly from U.S.-based suppliers to ensure fast, reliable delivery.  
Please note: Delivery times may vary slightly depending on your location or the carrier.

Q2: Are all KMIS products shipped from the U.S.?
▪ Yes. All KMIS products are supplied and shipped from U.S.-based warehouses.
▪ This ensures fast delivery within 3–7 business days for U.S. customers.
▪ Local fulfillment means no international delays, customs issues, or unexpected fees.
▪ Our U.S. warehouse partners also provide secure packaging and reliable tracking.